The people responsible for the day-to-day operations of a business or a department; accountable to Directors and responsible for their staff teams.

• A. Directors
• B. Managers
• C. External Stakeholders
• D. Vision Statement

Answer: (B)

This question tests understanding of organizational roles and who handles daily operations. Managers are the people who run day-to-day activities in a department, supervise staff, and are accountable to Directors for delivering on plans and implementing policies. Directors set strategy and governance at a higher level, not the routine operations. External stakeholders are groups outside the organization, not internal management roles, and a Vision Statement is a document describing aspirational goals, not a job involved in daily management.