Which factors did Herzberg consider to increase job satisfaction and motivation, such as praise, recognition, and responsibility?

• A. Hygiene factors
• B. Dissatisfaction factors
• C. Motivators
• D. Intrinsic rewards

Answer: (C)

This question tests understanding of Herzberg's two-factor theory, specifically which factors raise satisfaction and motivation. Praise, recognition and increased responsibility are motivators (the satisfiers) because they relate to the nature of the work itself and personal growth—things that make people feel accomplished and challenged, boosting motivation when present. Hygiene factors (like pay and working conditions) prevent dissatisfaction but don’t actively increase satisfaction. Intrinsic rewards is a related idea, but the standard term used by Herzberg for these motivating elements is motivators. So the best answer is motivators.