Which term describes a diagram representing the communication structure within an organization, such as a wheel, chain, Y-chain, or circle?

• A. Communication Network
• B. Delayering
• C. Formal Communication
• D. Informal Communication

Answer: (A)

A communication network is a diagram that maps how information flows between people in an organization. It shows who communicates with whom and through what channels, which is why patterns like a wheel, chain, Y-chain, or circle are described within this concept. Delayering refers to removing layers of management, not the map of communication channels. Formal communication and informal communication describe types or modes of message exchange, not the diagrammatic representation of the structure itself. So, the diagram described by those patterns is a communication network.