Which term describes specialist or technical language used to speed up communication, which can cause communication problems when communicating with non-specialists?

• A. Minutes
• B. Noise
• C. Jargon
• D. Non-Verbal Communication

Answer: (C)

Specialist language used by a particular group is meant to speed up communication among that group. This kind of terminology, or jargon, relies on shared understanding of terms and abbreviations, so messages can be conveyed quickly within the group. However, when you communicate with non-specialists, those terms can be unclear or confusing, leading to misinterpretation or the need for extra explanations. That tension—fast, efficient talk inside a specialist team but potential misunderstanding with outsiders—fits this description perfectly.

Minutes are records of what happened in a meeting, not the language used. Noise refers to interference that distorts a message. Non-verbal communication covers cues like gestures and tone, not the use of specialized vocabulary.