Which term refers to conflict between people within an organization that often generates rumors and resistance to cooperate with colleagues and management?

• A. Information Overload
• B. Internal Politics
• C. Jargon
• D. Non-Verbal Communication

Answer: (B)

Internal politics is about power struggles and competing interests among people inside an organization. When individuals or groups jockey for advantage, form alliances, or question others’ motives, rumors spread and cooperation with colleagues and management can break down as trust declines. This is different from information overload (too much data), jargon (specialized language), or non-verbal communication (gestures and cues), which affect communication in other ways but don’t inherently describe conflict-driven rumors and resistance to working together.